FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS :

WHAT DOES RADIANCE STEEL DO?

With over four decades of OEM manufacturing experience for leading brands in India, Europe & U.S, we launched Radiance Steel in the year 2021 to offer a wide range of high quality stainless steel home ware and kitchenware products in the Indian market.

We are known in the market to be a highly quality centric firm. Manufacturing of this offered range is done in compliance with the set norms and guidelines, utilizing only branded and the finest raw materials and modern machines. Owing to this, the product's sturdiness, durability, resistance to corrosion and finishing are widely acclaimed. Products manufactured here undergo stringent quality checks at every stage. This is done to ensure high quality standards. Last but not the least, final inspection is carried out just before the goods are packed.

It is our constant endeavor to provide innovative products blended with quality at a reasonable price.

 

WE WANT TO GIVE Radiance Steel's PRODUCTS AS CORPORATE GIFTS. WHAT IS THE PROCEDURE?

 

We have special prices for the corporate orders. For more information, please contact radiancesteel.india@gmail.com

 

ORDER RELATED QUESTIONS

DO I HAVE TO ORDER ONLINE ONLY?

Yes

 

WHAT PAYMENT METHODS CAN I USE TO PLACE AN ONLINE ORDER?

 NetBanking

Debit/Credit Card

Wallet , UPI/QR

 WHAT IS Radiance steel'S EXCHANGE POLICY? HOW DOES IT WORK?

 Radiancesteel's exchange policy gives you an option to exchange items purchased for any reason within the specified exchange period (7 days from the date of the delivery). We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product, but please take adequate measure to protect its condition.  

You can return the product(s) to us by couriering it in its original packing material to our Chennai store.